Change Analyst Permanent

Change Analyst

Central London (Hybrid) | 12-month Fixed-Term Contract | Up to £55,000 per annum

Our client is on a mission to sustain and support communities by ensuring access to essential financial services. They are a purpose-driven organisation that values collaboration, innovation, and impact – and they are looking for a Change Analyst to join their growing change and project capability team.

The Role

As a Change Analyst, you’ll play a key role in assessing, implementing, and embedding business change across multiple functions. You’ll support a wide range of projects, from business transformation initiatives to continuous improvement programmes that drive efficiency and deliver measurable value.

Key Responsibilities

• Requirements Gathering: Lead workshops, stakeholder engagement, and research to define and document business requirements.
• Project Delivery: Support project managers to define outcomes, success metrics, and track progress against key milestones.
• Risk Management: Maintain RAID logs, escalate risks, and ensure alignment with the organisation’s risk framework.
• Data & Process Analysis: Conduct analysis and root cause investigations to identify opportunities for process improvement.
• Stakeholder Engagement: Develop storyboards, process maps, and visual materials to communicate change effectively.
• Continuous Improvement: Apply Lean, Six Sigma, and other methodologies to streamline processes and enhance efficiency.
• Business Readiness: Support implementation planning through process documentation, training materials, and go/no-go checklists.

About You

We’re looking for a self-starter who thrives in a fast-paced, evolving environment and enjoys solving complex business challenges. You’ll bring:

• Proven experience in business analysis or change delivery.
• Knowledge of continuous improvement tools such as Lean Six Sigma, Kaizen, or root cause analysis.
• Strong process mapping and playbook creation skills.
• Excellent communication and stakeholder management abilities.
• Proficiency in Excel and PowerPoint; experience with Robotic Process Automation (RPA) is an advantage.
• High attention to detail and the ability to balance multiple priorities effectively.

The Culture

Our client fosters a collaborative, inclusive, and purpose-driven culture where every individual is empowered to make a difference. They embrace curiosity, growth, and diversity, recognising that innovation thrives when everyone feels they belong.

If you’re motivated by meaningful work and want to contribute to an organisation creating lasting impact, this is an excellent opportunity to make your mark.