Credit Control Supervisor Permanent

Credit Control Supervisor

Location: Richmond, SW

Contract: Type: Permanent

Salary: £38,000 – £40,000pa (DOE)

Working Pattern: Full-Time

We are seeking an experienced Credit Control Supervisor to lead and manage a small credit control team in delivering efficient cash collection and debtor management.

This is a hands-on role, where you will be expected to manage your own ledger while supporting and developing the team to ensure the department achieves its KPIs.

Key Responsibilities:

Supervise the day-to-day operations of the Credit Control team.

Allocate work across the team and monitor individual and team performance.

Review and improve existing credit control processes to increase efficiency.

Handle escalated queries and complex accounts.

Conduct regular debtor reviews and report on aged debt.

Liaise with internal departments and external clients to resolve disputes and ensure timely payments.

Maintain accurate records of communications and agreements.

Support the team’s professional development and provide training as needed.

Assist with month-end reporting and audits.

Undertake ad hoc duties as required by the Finance leadership team.

Essential:

Minimum 4 years management experience within Credit Control / Accounts Receivable

Strong leadership skills with the ability to motivate and manage a team.

Excellent communication and interpersonal skills.

High level of accuracy and attention to detail.

Proficient in Microsoft Excel and finance software systems.

Ability to work to tight deadlines and under pressure.

Strong problem-solving skills.

Desirable:

Experience working within a large or complex organisation.

Knowledge of ERP systems such as SAP, Oracle, or similar.

Professional qualification or training in credit management (e.g. CICM).

How to Apply

Please submit your CV and a short covering letter outlining your suitability for the role. Applications will be reviewed on a rolling basis.