Change Manager Interim NEW

Change Manager – 12-month FTC

Location: Central London (hybrid)
Contract: 12-month FTC
Salary: £70,000

About the Opportunity

We’re working with a rapidly expanding organisation that’s investing heavily in its transformation and change capability to support ambitious growth plans. As Change Manager, you’ll play a pivotal role in designing, shaping, and embedding strategic initiatives that improve how the organisation operates – ensuring changes deliver genuine value for both customers and members.

This role is ideal for someone who enjoys leading business-wide transformation, thrives in dynamic environments, and is motivated by the opportunity to create lasting organisational impact.

The Role

As a Change Manager, you’ll take responsibility for guiding teams and stakeholders through a variety of change programmes – ensuring each one is well-defined, well-communicated, and successfully adopted.

Your responsibilities will include:

• Defining and planning change initiatives in collaboration with senior leaders, setting clear objectives, outcomes, and measures of success.
• Owning the change roadmap, from early scoping and impact assessment through to implementation, embedding, and benefits realisation.
• Engaging and supporting stakeholders across the organisation – ensuring alignment, clear communication, and strong collaboration throughout the change journey.
• Managing reporting and governance, tracking progress, risks, and dependencies, and escalating where required.
• Analysing data and performance metrics to measure success and identify opportunities for improvement.
• Driving continuous improvement, reviewing existing processes and workflows to identify bottlenecks and introduce sustainable solutions – including automation and efficiency tools where relevant.
• Ensuring business readiness, by preparing people, processes, and systems for new ways of working and ensuring updated documentation, controls, and training are in place.

What You’ll Bring

We’re looking for a skilled change professional who’s comfortable leading multiple initiatives in a fast-paced and evolving environment. You’ll bring:

• Proven experience delivering end-to-end change initiatives using both agile and waterfall methodologies.
• Strong understanding of continuous improvement approaches such as Lean, Six Sigma, DMAIC, or Kaizen.
• Experience in process optimisation and automation, ideally including Robotic Process Automation (RPA).
• Ability to design and implement governance, controls, and process documentation to support effective change delivery.
• A flexible and creative approach to problem-solving, with the confidence to challenge existing ways of working.
• Excellent analytical and data skills, including strong Excel capability.
• Confident communication and presentation skills, including the ability to influence and engage senior stakeholders.
• A proactive, self-driven mindset and the ability to operate autonomously within a small, agile team.

Why Apply?

This is a fantastic opportunity to join a business at a transformative stage in its growth journey. You’ll play a central role in shaping how the organisation evolves, with the scope to influence strategy, improve processes, and make a tangible difference to customers and colleagues alike.

If you’re passionate about leading change and helping organisations grow smarter, leaner, and stronger – we’d love to hear from you.