ERP Project Manager (d365) Permanent

Job Title: ERP Project Manager (d365)

Salary: up to £55,000

Location: Hybrid with travel to national locations as required

Our client is a PE-backed services company who are growing rapidly and ahead of target. They are seeking a skilled and dynamic ERP Project Manager to lead the integration of newly acquired businesses into their Microsoft Dynamics ERP system. This comprehensive system includes modules for CRM, sales, field services, and customer service, while also interfacing with key platforms such as Sage Intacct and Natural HR.

Key Responsibilities:

• Review existing systems and processes of newly acquired businesses against standard workflows to identify necessary changes and impacts.
• Build and maintain strong stakeholder relationships to ensure alignment with the group’s system vision and minimize system functionality changes.
• Lead and manage data collation, cleansing, and migration processes, working with third-party support where required.
• Coordinate with third-party vendors and internal teams to ensure project tasks are delivered on time, within scope, and budget.
• Identify and escalate project risks and implement mitigation strategies.
• Develop and execute training plans to ensure effective system adoption by all users.
• Create and deliver clear communication plans to inform users of system changes, impacts, and necessary actions ahead of go-live.
• Oversee operational testing to ensure system readiness before go-live.
• Provide go-live support to ensure a smooth transition and operational continuity post-migration.
• Maintain and manage issue logs, ensuring timely resolution of any system-related concerns.

Skills & Qualifications:

Essential:

• Minimum of three years’ experience in delivering system migration projects.
• Recognized project management certification (APM, PRINCE2, PMP, or equivalent).
• Strong ability to manage multiple projects simultaneously while maintaining exceptional organizational skills.
• Experience in managing stakeholders at all levels, including third-party vendors.
• Self-motivated with the ability to work independently and proactively.
• Excellent communication skills, both written and verbal.
• Strong problem-solving skills with a proactive, solution-oriented mindset.
• Willingness to undertake national and international travel; a valid driver’s license and access to a vehicle are required.
• Friendly and approachable demeanour, able to build trust and confidence in project implementations.

Desirable:

• Experience managing and delivering Microsoft Dynamics system migration projects.
• Proficiency in European languages, particularly French or German.
• Hands-on experience with Monday.com, including dashboard creation, automations, and reporting.