Delivery Manager
Location
South West England
Salary
£390 - £500 per day
Contact No
0203 002 8067
Expiry Date
06 Jun 2024
Job Reference
JO0000014370_1715110969
Job Posted
17 days ago

Cedar is seeking an interim Delivery Manager to join the DDaT division of a central government organisation based in the South West. The post holder will be responsible for the day-to-day delivery of the Transforming Service Management strategic action alongside a team of service management professionals and senior stakeholders.

Daily rate: £390 - £500 Inside IR35

Working pattern: Hybrid - 2 days in the office

Duties

  • Ensure the organisation has the required governance frameworks, adaptive cadence, and opportunity for knowledge share to existing employees for effective delivery of a critical multi-year programme of work. Focusing on the following areas:
  • Service Management Practices
  • Data Governance / Management
  • Common Service Data model - ServiceNow
  • Adapt ITSM best practice focused on value and solving current business problems.
  • Improve process across the Critical Service value chain (identification methodology, SLA, OLA, UPC, resource and supplier alignment).
  • Implement a Service Management Office.
  • Work alongside and support the development of the authorities Change Management capability.
  • Write or input into business cases and communicate business-value propositions.
  • Identify and challenge organisational processes of increasing complexity and unnecessarily complicated.
  • Lead a continual planning process in a complex environment beyond product delivery.
  • Negotiate and communicate with stakeholders across all levels, managing expectations and moderating discussions about high risk and complexity within constrained timescales.
  • Optimise the delivery flow of teams, actively addressing complicated risks, issues, and dependencies.

Essential Requirements

  • ITIL qualification or be able to demonstrate a clear knowledge of ITIL policies and procedures.
  • Demonstrated expertise in leadership and management of projects/and or teams use of initiative to develop project work and develop new areas of the service to sell.
  • Ability to effectively manage budgets/resources and enforce proper financial controls, showing sound business judgement.
  • Excellent communication skills, including persuasion and negotiating skills.
  • Experience of leading and managing staff with the ability to manage a demanding workload and prioritise accordingly whilst working within continually changing parameters deadlines and targets.
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Delivery Consultant - Finance - Public Sector & Not-For-Profit
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