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Field Engineer

Field Engineer

  • Job reference

    JO0000008570_1601013741

  • Location

    London

  • Sector:

    Public Sector

  • Job type:

    Contract

  • Salary:

    Up to £300 per day

  • Contact:

    Rick Seivewright

  • Contact email:

    RickS@cedarrecruitment.com

  • Job ref:

    JO0000008570_1601013741

  • Published:

    27 days ago

  • Duration:

    6 Months

  • Expiry date:

    2020-10-25

  • Startdate:

    ASAP

  • Consultant:

    Rick Seivewright

Field Engineer

***DV clearance ESSENTIAL***

Whitehall, London

6 months - extension possible

Job Description

This role will be an exciting opportunity to join a Central Government body. This role will include carrying out support for a range of IT hardware including PCs, laptops, cryptographic devices, and investigating and resolving common technical issues. This is a varied and demanding role for an intelligent and enthusiastic person who enjoys working in a fast-paced team environment.

The role will be based in Whitehall, London. The role will require minimum (DV) Security Clearance.

Responsibilities

  • Install new hardware on customer sites
  • Configure and repair end-user devices, printers & network equipment
  • Deal with laptop issues and updates
  • Update processes and training materials, as required
  • Work collaboratively with other teams across the Service Centre

Preferred Experience and Qualifications

  • Experience in troubleshooting and solving hardware/software issues
  • Experience configuring End User Computing devices (PCs, Laptops, Printers)
  • Experience working within the ITIL Service Management framework
  • Experience in handling cryptographic material
  • Experience of hardware and peripherals installation and related troubleshooting
  • Experience of an IT Service Management (ITSM) tool
  • Exposure working within Government