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EUC / End User Computing Engineer

EUC / End User Computing Engineer

  • Location

    South Lanarkshire

  • Sector:

  • Job type:

    Contract

  • Salary:

    £200 - £225 per day

  • Contact:

    Rick Seivewright

  • Contact email:

    ricks@cedarrecruitment.com

  • Job ref:

    EUC2_1594230561

  • Published:

    about 1 month ago

  • Duration:

    12 Months

  • Expiry date:

    2020-08-07

  • Startdate:

    ASAP

  • Consultant:

    ConsultantDrop

End User Computing Engineer - South Lanarkshire

Job Description

This role will be working for an organisation with a base in South Lanarkshire on a project focussed around protecting sensitive information.

This role will include carrying out support for a range of IT hardware including PCs, laptops, cryptographic devices, and investigating and resolving common technical issues. This is a varied and demanding role for an intelligent and enthusiastic person who enjoys working in a fast-paced team environment.

Responsibilities

  • Build and Support EUC devices to quality standards, adhering to end to end processes
  • Installation and upgrade of equipment covering desktops, laptops, peripherals and OS builds
  • Ensure configuration management is maintained
  • Apply asset management as part of the deployment process
  • Ensure delivery of EUC devices out to customer sites to an agreed schedule
  • Amend processes and training materials as required
  • Provision second line support, for the EUC devices, as required
  • Resolution of incident and problems interacting with the Service Desk
  • Collaborative working with other teams where required
  • Adopt and adapt to continuous improvement requirements during Partner delivery

Preferred Experience and Qualifications

  • Experience of imaging desktops and laptops (Linux OS would be an advantage)
  • Experience of hardware and peripherals installation and related troubleshooting
  • Experience of handling Cryptographic material
  • Experience of the ITIL Service Management framework
  • Experience of an IT Service Management (ITSM) tool
  • Previous experience of a Laptop or PC roll out would be a distinct advantage