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Demand Planner

  • Location: Hatfield
  • Salary: £30000 - £35000 per annum per year
  • Job Type:Permanent

Posted 21 days ago

  • Sector: Procurement & Supply Chain UK
  • Contact: Kilian Skinnader
  • Contact Email:
  • Start Date: 12/07/2022
  • Expiry Date: 17 August 2022
  • Job Ref: JO0000011246_1658130014

Job Description

Job Summary

At the core of this role is the achievement of budgeted KPIs (ATP, purge, fulfilment) for the product range under your control. You will also be responsible for managing supplier development and performance, working closely with the team, as well as contributing to the continuing improvement of the department's supply management tools, systems & practices. You will be encouraged to develop new skills and working practices in line with this exciting and evolving business.

You will work closely with peers and management to ensure delivery of new challenges such as:

  • New CFCs (Customer Fulfilment Centres)
  • Promotional management
  • Seasonal / trend management
  • Projects and process development


  • Owning the demand and forecast planning process across your assortment at both category and SKU level (circa 2.5k products)
  • Using all available data to achieve KPI targets for availability, purge and customer fulfilment
  • Building strong trading and supplier relationships, managing the performance of your supply base through effective reviews and SLA management.
  • Optimising delivery efficiency across your supply base through order schedules, buying multiple management and other inbound delivery specifications
  • Encouraging your supply base to engage in collaborative planning wherever possible
  • Trend and performance analysis for suppliers and product range
  • Motivate those around you through enthusiasm, quality of work and integrity
  • Be an ambassador for both the Company and Supply Chain upholding all of the companies values
  • You may be asked to perform other tasks as required by management deemed as a reasonable request

Skills, Experience and Qualifications


  • Excellent written and verbal communication skills at all levels
  • Excellent planning & organisational skills
  • Proven ability working within a KPI driven environment
  • Excellent PC skills, as well as proficiency in Microsoft Office (particularly Microsoft Excel) to at least intermediate level
  • Ability to work under pressure, maintaining accuracy & keeping to deadlines
  • Good analytical skills and a technical mind set/proven ability to interpret numerical data
  • Ability to influence effectively and build constructive working relationships internally and externally
  • Drive & enthusiasm, demonstrating ability to adapt to fast pace and rapid change and resourcefulness when faced with challenges
  • A proactive team player, polite, helpful and approachable and willing to share information, knowledge and skills with others. Ability to fit in with others in the team and wider business
  • Confident decision maker who is able to work independently
  • Weekend working on a rota basis.

Preferred (in addition to minimum)

  • Good business skills and commercial acumen
  • Proven track record in demand forecasting, volume planning and logistics management
  • A strong track record in an FMCG or commercial Supply Chain environment
  • Experience in the e-commerce sector
  • Previous experience of supplier management
  • Occasional travel is required so a driving licence is beneficial

Business Competencies

  • Teamwork - works well with others and actively contributes towards team objectives and development
  • Innovation & Problem Solving - ability to solve problems using sound decision making, participates in continuous improvement, adapts the ideas of others
  • Communication & Impact - strong verbal and written communication, robust interaction with internal & stakeholders and other members of the team
  • Productivity, Drive & Achievement - proactive & enthusiastic approach, gets things done, demonstrates accountability and ownership, plans & prioritising own workload
  • Customer Focus - understands how KPIs affect the customer offering, always striving for continuous improvement
  • Technical Expertise - demonstrates intellectual rigour, possesses relevant abilities and is able to pick up new skills quickly
  • Business awareness - ability to apply learned skills, awareness of how the wider business is performing, understanding of business functions beyond immediate role
  • Adaptability - working under pressure, flexible, positive and focused during times of change
  • Analytical thinking - can interpret and analyse data, identify key trends and propose practical solutions
  • Persuading and Influencing - ability to persuade or negotiate and influence stakeholders with the aim of solving queries or requests

Benefits Package

  • Pension
  • Life Assurance
  • Private Medical Insurance
  • 25 days holiday, increasing to 27 with 5 years' service
  • Employee Assistance Program
  • Free Shares
  • Opportunity to participate in Sharesave and Buy as You Earn schemes
  • Discounted shopping