£190 - £210 per day
4 months ago
My client is looking for an Accounts Receivable and Income Manager to manage their shared service while they transition to new systems and processes.
Experienced in managing systems and staff across the multiple disciplines attributed to the role, you will be responsible for leading the AR and Income Management Shared Services where they are introducing new processing technology to their shared service centres. Working closely with Operations Directors and client managers you will play a key role ensuring all contractual obligations are achieved and reported to our client and the completeness and accuracy of transactional processes.
The location for this role is flexible and will require travel across our UK offices in London, the South East and will mainly be based in Shepton Mallet, Somerset.
What you will do:
·Ensure the effective management of staff, including functions such as recruitment, training, professional development, appraisals, regular one to one and team meetings, management of attendance and general performance, capability and competency management of our teams located in Shepton Mallet, Somerset and Havant, Hampshire
·Maintain relationship and point of contact with client teams and attendance at monthly client performance meetings and service improvement groups at client sites
·Develop effective working relationships with mt clients programme and shared service teams together with local authority teams to deliver, ensuring all contractual obligations are achieved and reported to our clients as part of monthly reporting
·Ensure all sources of income are processed through the income management systems and the End of Day process is completed for updating the financial system. Ensure all income received is reconciled to the bank statements, working with the finance team as required
·Ensure completeness and accuracy of the transactional processes and their efficiency and effectiveness
·Ensure statutory and internal MI reports are produced in line with timeline, from financial and income management systems, and reported to management
·To ensure that appropriate controls are in place safeguarding the integrity and completeness of transactional processing
·Attend and represent Accounts Receivable and Income Management operational service at key transition meetings to report on progress and understand and plan requirements.
·Any other relevant tasks as requested by management.
Your experience and skills will include:
·At least 3 years' experience of managing an Accounts Receivable and Income Management service, with degree level education in a relevant subject.
·Experience and knowledge of Accounts Receivable and Income Management systems, preferably Pay360, Integra and Agresso.
·Experience of a shared service financial environment and adaptable to change with ability to build relationships at a senior level
·Excellent written and verbal communication skills
·Capable of turning often complex information into relevant, simple guidance and procedures.
·Excellent problem solving, project management and communication skills, with the ability to work with a variety of stakeholders at all levels and build good relationships.
·A good understanding of the public sector and political environment is desired
·Ability to multi-task, work under pressure and meet tight deadlines.