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Aimee Corley

Aimee Corley

Aimee Corley

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Business Analyst

London, England

My client, a major central government organisation are looking for a bright, proactive SC Cleared Senior Business Analyst (BA) (SC clearance must already be held and currently valid) to support and lead the requirements for a new cross Government IT system. You will manage a team of BA's and User Researchers to capture the business functional and non-functional process driven requirements and will take the lead in defining modular business functionality. The role will involve producing detailed process models which are fully compliant with the project standards and defining user stories, user journeys, testing criteria, facilitating workshops and engaging with stakeholders. You will lead on capturing and modelling the As-Is Activity Swimlane Process Models and defining modular To-Be BPMN process models to address threats and exploit opportunities. Having knowledge of MOD or Government workings at Secret level regarding IT Development, Records Management and Security organisations is desirable. Key tasks and responsibilities; ·At least 5 years' experience in a Lead Business Analyst/Management Consultant role leading and driving a team. ·Recent experience of working on large scale government IT transformation programmes in an agile environment (secure environment) ·Proficient in UML2 Modelling for Use Cases, Activity Swimlane models and context models. ·Proficient in BPMN modelling to support the definition of the To-Be processes. ·Proven experience in cross government stakeholder management. ·Knowledge of MOD and/or Government working at Secret, IT development, Ways of working, Records Management and Security organisations. ·Generation of User Stories, Epics, User Journeys, Features and non-functional requirements. ·Capturing and modelling the As-Is Activity Swimlane Process Models at an appropriate level of granularity to undertake SWOT analysis. ·Defining modular To-Be BPMN process models to address the threats and exploit opportunities.

Project Manager

London, England

My client, a major central government organisation are looking for a confident, enthusiastic and experienced Project Manager with SC level security clearance to provide project management, business and organisational change expertise at a senior level on a Transformation Programme (You must already hold active SC Clearance). The project operates within an Agile environment and the successful candidate will require a current active SC clearance. This role requires regular travel to other stakeholder locations for up to 4 nights at a time across the UK (including York, Liverpool, Milton Keynes and other locations as needed). You will be reporting into the Programme Director and working alongside a diverse team of Project Managers, Business Analysts, Architects, Data Migration specialists, Product Owners and Developers, you will be responsible for overseeing a large, complex and challenging project that is demanding in terms of its delivery timeframes and variety of stakeholders, so you must be comfortable facing these types of challenges. To be successful you must quickly settle in and begin delivering to a high level of quality. Key skills & responsibilities; ·Minimum of SC level Security Clearance ·Proven project leadership experience gained on similar government or defence projects and programmes ·Demonstrable experience of successfully delivering transition and/or transformation projects ·Extensive business and organisational change experience and wider IT project delivery knowledge ·Previous experience working on both Waterfall and Agile projects within the public sector ·Ability to ensure robust planning, management (through appropriate governance) and progress reporting against the approved plan ·Represent the project with, and escalate issues to, the Programme Director, SRO and governance boards ·Ability to advise the project team on the optimal approach to meet project objectives against time and cost. ·Provide line management to project team members ·Proven experience in stakeholder management, must be able to effectively engage, communicate, influence and challenge stakeholders across a range of departments and external suppliers ·Able to build relationships and engage with project team members and senior business stakeholders alike. ·Be content to travel to other stakeholder locations for up to 4 nights across UK (York and possibly Liverpool, Milton Keynes and other locations as needed). ·Knowledge of MOD and/or Government working at Secret, IT development, Ways of working, Records Management and Security organisations. ·Must possess the experience and gravitas to hit the ground running. ·Prince2, APMP, MSP or formal PM accreditations useful

Project Manager - Knowledge and Information Management

London, England

My client, a major central government organisation are looking for a confident, enthusiastic and experienced Project Manager with SC level security clearance to support the Information Security Manager and act as Knowledge and Information Management professional within the organisation (You must already hold active SC Clearance). The role involves developing and implementing an information management strategy, assisting in the deployment of information management solutions and reviewing and updating existing policies and procedures. You will be involved in developing and maintain information retention schedules, ensuring the organisation meets its commitments to the Transparency Agenda and building positive relationships with key stakeholders. Essentials for this role include experience in a similar role previously and having knowledge, understanding and experience of Electronic Document and Records Management Systems as well as information management trends. You will have an understanding of information classification techniques, proven experience in the development and implementation of information management strategy and a familiarity with the relationship between information management, UK law and regulatory regimes. Key skills & responsibilities; ·Minimum of SC level Security Clearance ·Experience in a similar role ·Ability to influence key stakeholders at all levels to shape the department's information requirements and engage with teams as a subject matter expert ·Understanding of process of document management and applying standards to data held on computers ·Self-motivated, organised, proactive and innovative ·Strong written and verbal communication skills enabling to share your expertise and experience with technical and non-technical staff

Business Analyst

London, England

My client, a major central government organisation are looking for a bright, proactive SC Cleared Business Analyst (BA) (SC clearance must already be held and currently valid) to support the requirements capture process for a new Government IT system. You will work with a team of BA's and User Researchers to capture the business functional and non-functional process driven requirements and will take the lead in defining modular business functionality. The role will involve producing detailed process modules which are fully compliant with the project standards and defining user stories, user journeys, testing criteria, facilitating workshops and engaging with stakeholders. This role requires regular travel to other stakeholder locations for up to 4 nights at a time across the UK (including York, Liverpool, Milton Keynes and other locations as needed). You will be involved in capturing and modelling the As-Is Activity Swimlane Process Models and defining modular To-Be BPMN process models to address threats and exploit opportunities. You will be proficient in UML2 Modelling for Use Cases, Activity Swimlane models, stakeholder management and BMPN modelling to support the definition of To-Be processes. Having knowledge of MOD or Government workings at Secret level regarding IT Development, Records Management and Security organisations is desirable. Key tasks and responsibilities; ·At least 4 years' experience in facilitating workshops and requirements capture techniques. ·Proficient in UML2 Modelling for Use Cases, Activity Swimlane models and context models. ·Proficient in BPMN modelling to support the definition of the To-Be processes. ·Proven experience in stakeholder management. ·Knowledge of MOD and/or Government working at Secret, IT development, Ways of working, Records Management and Security organisations. ·Generation of User Stories, Epics, User Journeys, Features and non-functional requirements. ·Capturing and modelling the As-Is Activity Swimlane Process Models at an appropriate level of granularity to undertake SWOT analysis. ·Defining modular To-Be BPMN process models to address the threats and exploit opportunities.

BI Business Partner

Watford, Hertfordshire

A Private Sector, FTSE 100 and fast paced organisation are looking for an experienced Business Intelligence (BI) Business Partner to join a large-scale Business Intelligence project responsible for fixing Commercial and Finance BI. You will be involved in developing the next generation of BI solutions which will include BI needs assessments, design & concept, training staff and embedding the new solution into the organisation. The aim of the project is to enable process simplification and cost savings, giving the commercial function within the organisation the BI tools to win and align the business, driving good commercial decisions. You will challenge the business and understand requirements to drive better commercial outcomes, ensuring that the next generation of BI implements analytics and machine learning (where appropriate). Focussing on driving standardisation and enabling process simplification while looking to design streamlined reporting and define appropriate data analytics. Key skills & responsibilities ·Use skills to drive quick wins and maintain existing Sonar system whilst new solutions are implemented ·Implement agile operating framework to ensure fast and efficient execution of business improvement and quick decisions ·Working closely with the IT organisation to understand their decisions ·At least 10 years' experience focussing on BI delivery in large, complex matrix organisations ·Working knowledge of MS Power BI ·Skilled in project management, stakeholder management and change management ·Sector experience of Medtech or Healthcare industry (preferred) ·Able to design streamlined reporting and define appropriate data analytics ·Travel to other sites (including US & Europe)

Procurement Officer

London, England

My client, a major central government organisation are looking for a bright, proactive Procurement Officer with at least BPSS level security clearance to support the Procurement team. (You must already hold current security clearance). The role involves working with the team to deliver best value for money and ensure that high standards are maintained while working to OJEU regulations. You will be involved in drafting, reviewing, negotiating and advising on contract documents alongside other team members from pre-tender stage through to completion. You will need to have a proven experience of leading and managing multiple and varied procurement processes concurrently up to and above OJEU thresholds. CIPS Level 4 Diploma level or an equivalent business-related qualification is desirable. You must be highly proficient in Microsoft Word and Excel with a high level of numeracy and literacy. You will be an effective communicator, able to work with people across all levels of the team and build positive relationships with suppliers. You will also be experienced in assimilating complex project requirements and constraints into researched, validated and coherent procurement responses. Key skills; ·Minimum BPSS level of security clearance ·Experience of working in a small but integral Procurement function ·Experience of working with public sector Procurement regulations (OJEU) ·CIPS Level 4 diploma or equivalent qualification ·Effective communicator and able to build positive relationships ·A self-starter with a can-do attitude

IT Procurement Manager

London, England

A Private Sector, fast paced and forward-thinking organisation are looking for an interim IT Procurement Manager to work simultaneously across multiple IT projects providing specialist IT procurement/commercial advice and guidance. You will undertake reviews across all IT spend/contracts to deliver cost reduction programmes and commercial objectives within each of the stakeholders areas. You will need to influence all 3rd party IT spend and make recommendations for cost savings across the category. Must have - ·Proven track record in IT procurement - ideally contract review/renewals ·Proven ability to manage difficult stakeholders and maintain positive relationships ·Ability to renegotiate IT current contracts to demonstrate quick wins ·Effective stakeholder engagement and management ·CIPS qualified (desirable) ·Current knowledge of IT procurement packages and hardware/software ·Experience of working in private sector commercial organisations

IT Procurement Manager

Watford, Hertfordshire

A Private Sector, fast paced and forward-thinking organisation are looking for an interim IT Procurement Manager to work simultaneously across multiple IT projects providing specialist IT procurement/commercial advice and guidance. You will undertake reviews across all IT spend/contracts to deliver cost reduction programmes and commercial objectives within each of the stakeholders areas. You will need to influence all 3rd party IT spend and make recommendations for cost savings across the category. Must have - ·Proven track record in IT procurement - ideally contract review/renewals ·Proven ability to manage difficult stakeholders and maintain positive relationships ·Ability to renegotiate IT current contracts to demonstrate quick wins ·Effective stakeholder engagement and management ·CIPS qualified (desirable) ·Current knowledge of IT procurement packages and hardware/software ·Experience of working in private sector commercial organisations

Bid Manager - SC Cleared

London, England

My client, a major central government organisation are looking for a bright, proactive SC Cleared Bid Manager (SC clearance must already be held and currently valid) to support the commercial finance function on all proposals that concern public spending and changes to the use of existing public assets and resources. You will write submissions and business cases to provide proposals, budget justification and proof of concept for high-profile programme requirements across central government. You will challenge stakeholder requirements using 'The Green Book' guidelines and methodology of how to appraise policies, programmes and projects and be familiar with Government terminology and current Government legislation. You will have excellent attention to detail and be a clear and confident communicator. Ability to build relationships across all levels of seniority is a key part of this role along with managing multiple stakeholders simultaneously. Key skills & responsibilities; ·Excellent attention to detail ·Clear communicator with strong written and oral skills ·Experienced in writing large scale business cases for high profile government programmes ·Ablilty to build strong stakeholder relationships across all levels of seniority ·Confident in challenging budget holders requirements (why the budget is needed, what it will deliver). ·Must be SC Cleared

PMO Consultant

Kingston Upon Hull, East Riding of Yorkshire

Our high-profile manufacturing and pharmaceutical client are looking for a creative and proactive PMO Consultant to join the Group PMO team and be part of a highly engaged global function. You will be part of a large-scale global programme with responsibility for establishing and managing the Project Office. The successful candidate will be responsible for providing administrative and co-ordination expertise to the Programme team as well as maintaining, reporting and forecasting the delivery of milestones and initiatives. You will establish and drive the Project Office support, provide project documentation templates, help develop and update programme plans and manage the scheduling of regular meetings, project submissions and project reporting. Key skills; ·5 years minimum experience working as a PMO consultant ·2 years minimum experience being at Programme level (not just project level). ·Relevant experience in a project office or project management capacity supporting complex, global, large scale or business critical programmes. ·Project Management foundation preferable (or equivalent) ·Managing internal / external stakeholders at all levels of the organisation ·Strong and proven IT skills including PowerPoint, Excel and PMO tools

Source to Contract (S2C) Improvement Manager

Weybridge, Surrey

Our high-profile global tech giant are looking for a bright, articulate Source to Contract (S2C) Improvement Manager. You will be a fast learner and will own and develop the end to end source to contract process, establishing an efficient and effective procurement process. The role involves evaluating the effectiveness of the current procurement process and systems to drive improvement. You will be the key interface between S2C and P2P processes working with key stakeholders and outsourced partners to ensure alignment of goals and collaborative working. You will be a self-starter who uses their initiative to promote and deliver ways to improve the understanding across the business of procurement processes. This will include on-boarding, training and responsibility for overall ways to improve the entire procurement function. You will be proactive and consistently seek new opportunities to add value by analysing technology trends and current practices to challenge the status quo. Key Skills & Responsibilities; ·Knowledge of e-Procurement systems and Source to Contract processes ·Experience of Spend Analytics software ·Familiar with Business Intelligence tools ·Evaluate the effectiveness and efficiency of the current procurement process and procurement systems and drive improvement ·Ability to provide large scale support on procurement processes, compliance, on-boarding, training and overall improvement to the procurement function ·MCIPS qualified (or working towards) ·Own and improve Process documentation, process controls, reports, training and testing. ·Proactively seek new opportunities to add value, by analysing technological trends and current procurement practices and challenging the status quo. ·Lead the departmental digital strategy to ensure solutions are in place to meet both current and future requirements

Commercial Cost Manager

London, England

Our prestigious retail client are looking for an experienced Commercial Cost Manager to manage construction cost, risk and procurement across the EMEIA region. You will deliver detailed, realistic budgets in good time to ensure correct decisions can be made on multi-million pound investments. You will be working closely with Construction Managers, Architectural Planners, Finance and Commercial Procurement to consult on construction projects, review construction issues, provide clarification on scope of works & design options and ensure that best value is achieved across all projects. Experience in Chartered Surveying, Quantity Surveying, cost management and project management as well as detailed knowledge of the construction process is essential for this role. The role involves pre and post contract duties including but not limited to cost estimating, tendering and cost & risk control as well as contractual agreement compilation and execution. You will have a degree or equivalent qualification in Quantity Surveying and either be a member or be working towards becoming a member of Royal Institution of Chartered Surveyors, Construction Faculty (MRICS). Key skills & responsibilities: ·Manage the cost and procurement aspects of regional projects from initial proposal through to authorisation of funding and scheme inception. ·Maintain up to date cost reports and provide regular updates on spend. ·Implement modelling and estimating techniques to suit the types of programmes, projects and initiatives with solutions which will ensure best value is delivered. ·Monitor the financial progress of individual projects through regular communication and reports assessing the potential impact of change on the budgets. ·Agree final accounts with all contractors, consultants and suppliers. ·Develop and maintain accurate benchmark costs across all store formats and individual cost elements regarding the retail fit-out industry context. ·BSc (Hons) Quantity Surveying or equivalent qualification. ·Member of Royal Institution of Chartered Surveyors, Construction Faculty (MRICS) or working towards.

Cyber Security Consultant (DV Cleared)

London, England

My client, a major central government organisation are looking for a DV Cleared Cyber Security Consultant (You must already hold current, valid, DV clearance) to assist the Security Advisers cross departmentally with the delivery of IT risk management and security design. This role will involve working alongside teams to deliver security implementations, remediation programmes and managing the day to day completion of security assessments whilst also delivering elements of a security transformation programme. You must have demonstrable experience of leading a significant security workstream with a large change programme preferably within Government or a large private sector scenario. Experience in information and cyber security with a broad background across security and experience in 1 or more of the following areas is essential; ·Security Strategy ·Security Transformation Programmes ·Data Privacy ·Resilience ·Cyber awareness Key skills; ·Current DV security clearance ·Be able to articulate the security risks and the type of evidence which is required to review and understand control effectiveness and residual risk ·Identity and access management (IDAM), assessing current IDAM practices and designing solutions to improve Joiners, Movers and Leavers (JML) processes, privileged access and recertification programmes ·Breach and incident management, design and implementation of breach and major incident management practices ·Security policies and procedures - Demonstrable experience of the design and implementation of security policies, procedures, standards and controls in line with regulation and/or current standards, ISO27001, NIST, SANS etc ·Experience in working with Internet of Things solutions, in particular working with clients to implement security mechanisms within these environments ·Experience in working within agile development environments to embed security successfully into systems prior to product/production release

Procurement and Commercial Lead

London, England

My client, a major central government organisation are looking for an IT Procurement Manager - SC cleared to join their high profile programme. You will manage commercial responsibility and act as an interface with senior IT stakeholders, overseeing multiple key contracts/projects simultaneously. You will have a proven track record in IT commercial management and complex procurement project management, ideally within Public Sector. This is a very fast paced environment, therefore you must be delivery focussed and have the ability to hit the ground running. ·SC cleared ·Previous experience of managing multiple complex Public Sector tenders ·IT Commercial/Contracts management ·Commercially aware and financially astute with recent experience in Public Sector IT procurement projects ·Managing multiple IT service/software/hardware tenders ·Experience of contractually managing suppliers for large IT spend ·Good relationship building skills - gravitas ·Effective stakeholder management skills, ability to deal with difficult/senior stakeholders ·Clear and confident communicator, builds rapport quickly ·Relationship management and SRM

Platform Engineer

London, England

Our Government Client are looking for an SC Cleared (SC is the minimum level of clearance accepted) Platform Services Engineer to join the APPS Delivery team and deliver; Certificate Authorities (Certificate Issuance services), Registration Authorities (Identity Validation services), Validation Infrastructure (OCSP services), Hardware Security Modules (Key Management) & Identity Management. You will have worked within agile delivery teams, have worked on enterprise networks, understand government security guidance and be able to combine strong technical skills with a consultative approach. Key skills & responsibilities ·Hardware Security Modules Management ·PKI Enterprise Management ·Application Management ·Compliance and Audit ·Work with the Applications Delivery lead to deliver Application Services components and supervise third party partners to deliver these components ·Assure each component of the applications platform is compliant with security requirements. Assist with creating the security standards to assure this. ·Identity Management - Microsoft Active Directory, LDAP & MIM ·Understanding of authentication methods, including Certificate Authentication, within various protocols ·PowerShell scripting for administration and automation ·Programming preferably C# and .NET

Technical Lead (Infrastructure & Development)

London, England

Our Central Government client are looking for an SC Cleared (SC is the minimum level of clearance accepted) Technical Lead who will be based in London and will make significant contributions to the Digital Transformation programme. They are looking for a hands-on Technical Lead who will be responsible for the management and delivery of the following; ·Infrastructure / Environments. oSecure gateways oDevelopment environments (System Test, Integration test etc.) ·2 x Development teams oFront end web development with secure encryption oMS Dynamics configuration and .Net code. The role involves working within an agile delivery team to coordinate internal resources and 3rd parties to ensure all projects are executed and delivered on time, within scope and within cost. The right person for this role will have previous experience in a similar role, experience using GDS Service Design Manual and will be able to produce accurate and timely project board updated including sprint reports. This contract is outside the scope of IR35. Key skills & responsibilities ·Has worked within the IT industry in a role reporting to project manager and working with senior business managers to enable business benefit through service delivery ·Recent broad experience in the latest techniques and methodologies in delivering quality solutions ·Matrix line management of project teams, who are advanced and highly skilled Technical consultants and internal / external stakeholders, across several locations ·Developing and maintaining manpower plans for managers and staff involved and monitoring the deployment of individuals to ensure that they are contributing effectively ·Leads planning, scheduling, controlling and reporting activities, ensuring that comprehensive project, quality, and risk plans are prepared and maintained ·Lead the Scrum Ceremonies such as sprint planning, sprint retrospectives, and Show and Tell etc ·Ensures that realistic estimates of costs, timescales and resource requirements are agreed and carries out the monitoring of projects against these criteria, taking corrective action as necessary ·Strong principles, methods, techniques and tools for the effective management of projects from initiation through to implementation, particularly with highly detailed technical Ms Infrastructure based projects ·Technical Skills - MS Dynamics, Oracle and Seibel, Sharepoint, Biztalk etc, AWS

Data Work Stream Lead - SC Cleared

London, England

Our Central Government client are looking for an SC Cleared (SC is the minimum level of clearance accepted) Data Work Stream Lead (Architect/Delivery Lead) to join the Digital Transformation Programme which is bringing a mission critical business application into the 21st Century. The role will involve defining the data strategy for the programme, developing the data model for the end to end system and preparing data migration and integration plans. You will be responsible for delivering presentations to influence and inform stakeholders about the new data strategy, principles and models you will be delivering. Key skills & responsibilities ·Proven experience in managing senior stakeholder management. ·Ability to liaise with external stakeholders to document the Data Migration Strategy ·Hands-on technical experience with data migration, integration and reporting ·Hands-on experience of using Scribe to migrate into MS Dynamics ·Ability to work with third parties to document Data Integration Strategy ·Good understanding Microsoft Technologies like SharePoint, SSRS and Power BI ·Experience of leading master data, business & technical metadata, data profiling and data quality programs ·Experience of migrating enterprise scale data from Oracle databases ·Experience working in an agile delivery team, to assist in designing, planning and managing all data related elements of the project including reporting, migration and integration ·Ability to perform source system data analysis in order to manage source to target data mapping. ·Responsible for select the Reporting tool and the Data Warehouse/Lake structure for the project

Technical Architect - SC Cleared

London, England

Our Central Government client are looking for an SC Cleared (SC is the minimum level of clearance accepted) Technical Architect who will be based in London and will make significant technical contribution to the Digital Transformation programme. Your role will be to strategically design and implement new in-house information systems and networked software architectures which support core organisational functions to assure security, efficiency and availability. Experience of working within a secure enterprise environment such as Government or Military would be beneficial. This contract is outside the scope of IR35. ·Experience of delivering technical/solutions architecture incrementally over multiple sprints, working collaboratively as part of Agile delivery team. ·Contribute to various facets of project management, planning, and regular communication, coordination of tasks, testing, roll out, training, issues, risk and documentation ·You will gain organisational commitment for all systems and software plans, as well as evaluate and select all technologies required to complete those plans. In addition, the Technical Architect provides technical leadership across the organisation, from strategic decision making down to the agile project planning level. ·You will have proven experience with general all aspects of Cloud (SaaS, IaaS, PaaS), Micro-services, Service oriented architecture, APIs, CRM concepts and architecture and general Data Warehouse architecture and concepts. ·Ensures architectural principles are applied during design to reduce risk, and advances assurance standards through ensuring rigorous security testing. ·Produce content for presentation at the Architecture Working Group, Technical Design Authority, capture feedback and ultimately secure sign-off for various aspects of the technical solution. ·Assesses legal and best practice issues, and promotes awareness of national and international laws. ·Experience of working with mixed in-house and external teams. ·Strong team leader with demonstrable experience of developing talent. ·Excellent interpersonal skills with an ability to articulate ideas to both technical and non-technical audience. ·Experience in deploying modern technology development and delivery models, including Agile, continuous integration, continuous delivery, DevOps and bimodal N.B. Cedar accepts CV uploads in 3 formats; MS Word, HTML and Simple Text. Please convert any PDF files to one of these formats before uploading. Thank you

Procurement and Commercial Lead

London, England

My client, a major central government organisation are looking for an IT Procurement Manager - SC cleared to join their high profile programme. You will manage commercial responsibility and act as an interface with senior IT stakeholders, overseeing multiple key contracts/projects simultaneously. You will have a proven track record in IT commercial management and complex procurement project management, ideally within Public Sector. This is a very fast paced environment, therefore you must be delivery focussed and have the ability to hit the ground running. ·SC cleared ·Previous experience of managing multiple complex Public Sector tenders ·IT Commercial/Contracts management ·Commercially aware and financially astute with recent experience in Public Sector IT procurement projects ·Managing multiple IT service/software/hardware tenders ·Experience of contractually managing suppliers for large IT spend ·Good relationship building skills - gravitas ·Effective stakeholder management skills, ability to deal with difficult/senior stakeholders ·Clear and confident communicator, builds rapport quickly ·Relationship management and SRM

User Researcher - SC Cleared

London, England

Our Central Government client (Government Security Group) are looking for an SC Cleared (SC is the minimum level of clearance accepted) User Researcher to help inform a new, transformative IT and policy initiative within government security to understand and articulate the needs of 3 distinct types of stakeholder. The role will be based in Westminster with regular travel to York to facilitate engagement with the core team in London and key stakeholders in York. The role involves identifying user needs and helping to reimagine and challenge existing requirements regarding the current system and supporting process within a defined 3-month period. Within the time frame you will be required to build contacts, schedule in qualitative sessions, validate work and analyse and present back findings to the team to define a clear work package. You will be responsible for ensuring that current and future needs of users/stakeholders are captured, documented and understood across the delivery project and ensuring that the most optimal business process is designed and implemented. Key skills & responsibilities ·Have recently worked in an SC Cleared environment ·Building networks across key government departments at a senior level to ensure stakeholder buy in. ·Catalogue of user needs by user type ·Presentation of key prioritised findings on a regular basis ·Objective, focused questioning to understand and elicit user needs which might not be immediately explicit ·Ability to join up insights to assemble a cohesive picture of overall experience