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Change & Transformation

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Senior Resource Manager

London, England

Senior Resource Manager Permanent Central London £60k-£70k Business Services The Opportunity: I have a fantastic opportunity for a Senior Resource Manager to join a global business services company. The individual would have ideally come from a big four consultancy and must have system implementation experience, ideally on Oracle. The Role: ·Design and Lead the implementation of resource management processes. Managed the full end to end process from inhouse solutions to oracle and then eventually third-party operators. ·Design globally standardised tools and reports that integrate with existing tools and data, governance structures and commercial operations. ·Build all software from scratch, improving resource tools, ensuring supply delivery to all resource management. ·Own roadmaps and inhouse tools to automation and then eventually third-party solutions. Take control of all operational processes. ·Manage stakeholder's expectations around the supply of talent to their client delivery. The Requirements: ·Must have resource management experience. ·Must have worked with systems and data. ·Oracle experience desirable. ·Experience working on complex, IT-driven change programmes. ·Business process design and improvement experience.

CRM Project Manager

City of London, London

A CRM Project Manager urgently required for a leading Business Services organisation, to work on a large-scale greenfield CRM Transformation Programme. Essential Experience -Proven Project Management experience. -Successfully delivered end to end CRM and Marketing Automation projects. -Experience of complex digital transformation programmes. -Data migration experience. -Ideally have experience with Salesforce CRM. -Ideally have experience with Marketo and/or Pardot Marketing Automation tools -Ideally worked in a Hybrid/Agile environment. CRM Project Manager / Marketing Automation / Digital Transformation / Salesforce / CRM / Agile

CRM Project Manager

London, England

CRM Project Manager Central London Business Services Contract 6 months £400-£500 The Opportunity: I have a fantastic opportunity for a CRM & Marketing Automation Project Manager to join a global business services company in Central London for a six month contract. They are looking for someone who has worked on CRM and Marketing automation projects before and can lead and manage the project to a high standard. The Role: Own and control the whole project working on all parts of the project including budget, timeline, scope, stakeholders, quality, risk issues and management. Reporting into the Senior Project Manager and lead projects within the CRM Programme. Deliver initiatives successfully with a high standard for customer satisfaction. Accurate planning, tracking and reporting required of initiatives. Develop strong relationships with customers in the business as well as senior stakeholders. Support other programme workstreams and Product Owners when required. Manage CRM and Marketing Automation project to a high and efficient standard. The Requirements: Must have Project Management experience. Must have experience of delivering CRM and Marketing Automation projects. Experience with complex digital transformation programmes in multi division/business environments. Data migration experience. Managing stakeholders and confidence to do so. Salesforce experience (desirable)

Programme Manager

West London, London

Cedar are currently recruiting for an Programme Manager to manage the IFRS 16 implementation at an international leisure company based in West London on a 12 month contract. OVERALL PURPOSE IRFS 16 is an International Financial Reporting Standard which governs accounting for leases and it is mandatory for international company to adopt the standard as of December 1st 2019. Its implementation is considered to be a significantly larger project than the company's conversion from UK GAAP to IFRS and will impact all of the company's territories. The key role of the Programme Manager will be to oversee the successful implementation of IFRS 16 in the company to ensure regulatory and legislative compliance by the effective date. The role requires effective co-ordination of the programme's projects and managements of their inter-dependencies including oversight of any risks and issues arising. It will involve the implementation and integration of new operational and accounting software across the entire business including updated business processes and controls to ensure business as usual going forward. The Programme Manager will be managing a number of work streams and will provide regular updates to the Steering Committee, the board and the audit committee and other key stakeholders. The role is crucial for creating and maintaining focus, enthusiasm and momentum and ensuring delivery by the transition date of the 1st of December 2019. This role will be for 12 months. Key Responsibilities ·Developing and implementing an effective programme structure across the Group projects relating to IFRS 16 ·Pro-actively managing communications with all stakeholders including the Steering Committee, audit committee and the board of directors ·Identifying and developing the key milestones for the project ·Monitoring and tracking project milestones and escalating as necessary to the Steering Committee on regular basis ·Developing and maintaining the Risks, Assumptions, Issues and Dependencies (RAID) log and communicating this to the Steering Committee and Group PMO office on regular basis ·Managing the programme budget to ensure business benefits are achieved in a cost efficient manner ·Providing strong leadership to the project teams (in-house and 3rd party) and actively representing the project teams, ensuring effective relationships are built and maintained ·Ensuring that training is delivered consistently to all territories in an effective manner ·Managing both the dependencies and the interfaces between projects ·Managing the performance of the projects' teams, internal and external suppliers ·Mobilisation of the programme to ensure success from the start e.g. recruitment of roles in to the programme ensures relevant skills and experience ·Managing the IT schedule and resource dependencies to mitigate potential conflict between programmes to keep timelines on track ·Working closely with the company's IT team to ensure timely and successful implementation and integration of associated software solutions THE PERSON Technical Knowledge, Skills & Experience Essential: ·Effective leadership, interpersonal and communication skills ·Expert knowledge of relevant project management methodologies, development lifecycles etc. ·Expert knowledge of techniques for planning, monitoring and governing large programmes that comprise multiple projects simultaneously, including risk management ·Expert knowledge of budgeting and resource allocation procedures ·Strong presentation and report writing skills ·Ability to present large amounts of data in user-friendly formats ·Advances skills in Microsoft Excel, Word and Powerpoint ·Good knowledge of resource tools and techniques ·Good knowledge of data structures, flows and modeling ·Good knowledge of tendering, product selection and assessment ·Ability to problem solve and pre-empt problems ·Ability to work in a "matrix" environment where results may need to be achieved through influence as well as direct control ·Experience in implementation of finance and software projects ·Extensive experience of delivering complex programmes and projects in a Retail and or Contact Centre environment ·Extensive experience of managing 3rd parties Desirable: Programme Management Qualification (MSP or similar) ·Project Management Qualification (APM, PRINCE 2 or similar) ·Experience with working with Private Equity businesses ·Knowledge of International Financial Reporting Standards ·Good knowledge of IFRS 16 ·Experience of implementing IFRS 16 Personal attributes ·Ability to communicate and engage with people across all levels ·Ability to effectively delegate responsibilities and empower people across the business to get involved ·Considers all the appropriate factors when deciding a course of action; able to rapidly assimilate the information available on which to base a decision and make firm decisions quickly ·Remains composed in stressful situations and maintains their cool under pressure ·Has empathy and compassion towards others ·Has a strong sense of right and wrong and high ethical standards ·A team builder and player who can keep the team spirit alive through the highs and lows of a project ·Good sense of humour

Finance PMO Lead

Basingstoke, Hampshire

Entertainment Finance PMO Lead Basingstoke 12 Month Contract £60-£70k The Opportunity: I have a fantastic opportunity for a finance PMO to work for an entertainment business based in Basingstoke. They are looking for someone who has had experience as a finance PMO lead working on ERP systems. The ideal candidate would have worked on major transformation projects in the past. The Role: Communicate regularly with all workstream leads and project managers to ensure that all the latest information and auditability is there for the programme. Work with Raid logs, Governance and Steering Committees to make sure that the project has structured resourced plans in place. Work on Finance projects within the programme. Working with project managers to ensure the workstream leads are in progress and on track. Monitor performance against pre-defined milestones and KPI's and discussing with senior management ways to improve. Creating weekly, fortnightly and monthly reports for senior stakeholders within the business on process. Support development of the project management toolkit and maintain the Programme Library that provides the information hub for the programme. The Requirements: Must have experience as a Finance PMO. Must have worked on large transformation programmes before. Must have confidence and experience dealing with senior stakeholders within a business. Excellent communication skills. Strong business finance acumen and analytical skills.

Data Analysts

City of London, London

A leading Business Services organisation urgently require a Data Analyst to support a large scale complex CRM Transformation programme. Experience Required: -Strong Data Analyse background. -Data migration experience between CRM's. -Data mapping, data reconciliation. -MDM and Data governance experience -SalesForce experience is essential Data Analyst / Data Analyse / Data Mapping / Data Migration / Reconciliation / Data Governance / Salesforce

Information Security Analyst

Greater London, England

An exciting opportunity has arisen for an Information Security Analyst to work for a leading global Business Servcies organisation. Experience Required: 1-2 years experience of IT Internal audit experience, with a strong focus on Information Security A basic understanding of ISO 27001 control requirements PCI knowledge is desirable Or 1-2 years experience of supporting ISO 27001 audits as an Auditor - or has had some contribution as a member of a team which has implemented ISO 27001. PCI knowledge is desirable

Finance PMO Lead

Basingstoke, Hampshire

Finance PMO Lead urgently required to support a large scale, complex Finance Transformation Programme. Essential Experience Significant PMO experience supporting large scale Finance Transformation Programmes. Management of Project Plans, RAID logs, Project Governance, Governance & Steering Committees. Working in large, fast paced and complex organisations. Strong communications, stakeholder management and presentations skills. Strong Process Management skills Must have previous experience supporting ERP Programmes. Good understanding of finance PRINCE2, PMO or MPS qualification is beneficial Finance PMO Lead / Finance Transformation / ERP

Finance PMO Lead

Basingstoke, Hampshire

Finance PMO Lead urgently required to support a large scale, complex Finance Transformation Programme. Essential Experience Significant PMO experience supporting large scale Finance Transformation Programmes. Management of Project Plans, RAID logs, Project Governance, Governance & Steering Committees. Working in large, fast paced and complex organisations. Strong communications, stakeholder management and presentations skills. Strong Process Management skills Must have previous experience supporting ERP Programmes. Good understanding of finance PRINCE2, PMO or MPS qualification is beneficial Finance PMO Lead / Finance Transformation / ERP

Programme Manager

Watford, Hertfordshire

Programme Manager/Senior Project Manager A multinational medical equipment manufacturing company is looking for a seasoned Programme Manager/Senior Project Manager to manage a significant Transformation Programme to cover a 12 month maternity leave. This role is critical to the smooth delivery of the project. The role is responsible for the coordination and management of multiple cross-functional transformational projects associated with the transformation. As a senior leader the Programme Manager is responsible for the identification and resolution of programme level issues and the mitigation of risks where they pose a significant threat to success, always with a focus on delivering value to the business. Responsibilities: Delivery (What) - 70%: Ø Own and Lead the Global Delivery plan ensuring key milestones are met and dependencies managed Ø Mobilize Programme and Project team resources and support Service Delivery Teams to receive transitioning services Ø Own the Global Programme RAID (risks, actions, issues, decisions) log and take action to mitigate risks Ø Lead on identifying global dependencies and ensuring that they are managed successfully Ø Govern the PMO and Transition methodology and ensure it is effective and updated Ø Monitor the Programme plan to ensure it stays within the wider programme business case. Identify additional opportunities for business value delivery Ø Manage costs and delivery resources Ø Stakeholder Management and Delivery of Operating Model (How) - 30%: Ø Implement and lead the Global Delivery Governance structures Ø Manage relationship with Functional Transformation Programme Managers to ensure that dependencies are managed effectively Ø Manage the reporting relationship between GBS Transitions and EPMO Ø Manage delivery through SN Matrix accountabilities to embed Operating models Ø Act as the single point of contact and escalation for all Global delivery issues associated with transitioning services Ø Ensure realistic expectations are maintained through effective stakeholder engagement and management Education: Degree Project and Programme Methodology certification Licenses/ Certifications: Project and Programme Methodology certification Experience: Proven experience of leading complex Programme delivery

Finance Project Manager - Workday

Croydon, Surrey

Leisure Business Workday Business Analyst/Project Manager Croydon 3 Month Contract £400-£450 The Opportunity: I have a fantastic opportunity for a Business Analyst/Finance Project Manager to work for a leisure business based in Croydon. You must have experience in Workday and have a finance background with and understanding of business requirements. This will be a 3 months contract. The Role: Participate to a high standard and be hands on in the role to get workday to go live. Understand business requirements to ensure that they can be translated to the IT development team. Work on the workday configurations and help to focus on upcoming business ideas. Working with key finance modules including accounts payable, accounts receivable, general ledger and fixed assets. Work on the business process framework and have exposure to integrations. Document finance requirements that have been gathered. The Requirements: Must have experience with Workday. Must have Finance Project Management experience. The ability to understand business requirements. Must be available within 2 weeks.

Information Security Analyst

London, England

IT Auditor £30-£40k Central London Permanent Position Global Business Services The Opportunity: I am looking for an IT Auditor to join a global business services company based in Central London. They are looking for an individual with a couple of years' experience maximum. The are looking for the ideal junior candidate to develop their career and skills within the company. This is a fantastic opportunity for future progression. The Role: Assist with bid response preparation, client questionnaires, information spec, internal audit and supplier due diligence, Work with ISO 27001 audit preparations. Assist with supplier security assessments and simple project information spec assessments. Help build the immature function put in place. Work on the IT internal audit for the business. Work on all information security. The Requirements: Must have experience with ISO 27001. 1-2 years' experience in IT internal Audit. Manageable and adaptable within a team. Learn quickly and efficiently. Must have information security experience.

Sales Operations Manager

London, England

Sales Operations Manager Central London Contract 6 months + £650-£750 Business Services The Opportunity: I have a fantastic opportunity for a Senior Operations Manager to work for a global business services company in Central London. You will be part of a new exciting project working with senior stakeholders in the sales division. This is a six month contract with a high chance of extensions. The Role: ·Voice of the directors and senior stakeholders within the business. Representing them at all times. ·Work with sales processes and have a clear understanding of them. ·Working with CRM programs. ·Managing the reporting, sales processes and programs. The Requirements: ·Must have experience with sales processes. ·Must have experience with working with senior stakeholders within the business. ·Must have worked in a sales environment before. ·Managing experience required.

Sales Product Owner

London, England

Sales Operations Lead A market leading international business services company based in London is actively seeking to appoint a Sales Operations Lead to help transform the businesses sales and marketing performance. Key responsibilities ·Have a strong understanding of Sales methodology and processes whilst liaising with key stakeholders in the business. ·Experience of organising the sales team in a complex sales environment. ·Manage changes to User Stories, ensuring they are correctly assessed, justified, approved and communicated. ·Overseeing the Product build including planning, refinement, review and acceptance. ·Work closely with the test teams to validate functionality and ensure Acceptance Criteria are met. Key Skills ·Sales Operations Experience ·Understanding of sales methodologies including Revenue Storm (Preferred) ·Strong understanding of successful sales processes (Essential) ·Adept at communicating with business, technical and user communities (Essential) ·Highly organised and excellent attention to detail (Essential) ·Able to manage difficult stakeholders and gain consensus (Essential) ·Comfortable presenting to audiences (Essential) ·Experience working in Agile/Scrum environments (Preferred) ·Exposure to Salesforce and Microsoft Dynamics CRM systems (Preferred)

Sales Operations Manager

City of London, London

Sales Operations Manager A market leading international business services company based in London is actively seeking to appoint a Sales Operations Manager to help transform the businesses sales and marketing performance. Key Experience ·Sales Operations / Sales Manager / Sales Product Owner experience ·Understanding of sales methodologies and Sales Processes within large complex Sales environments / Professional Services environments. ·Strong understanding of successful sales processes ·Strong experience in Reporting, CRM Systems, Sales Organisation, Documentation, Sales Processes ·Ideally CRM Transformation experience ·Previous ·Adept at communicating with business, technical and user communities ·Highly organised and excellent attention to detail ·Exposure to Salesforce and Microsoft Dynamics CRM systems (Preferred)